Privacy Policy

Last updated: July 4, 2026
Effective date: July 4, 2026

This Privacy Policy explains how personal data is collected, processed, stored, protected, and shared when individuals (“users”, “you”) use the CineMatch mobile application (“CineMatch”, “App”, “we”, “our”).

By using CineMatch, you acknowledge that you have been informed about the data processing activities described in this Privacy Policy. This policy has been prepared with reference to Law No. 6698 on the Protection of Personal Data (“KVKK”), applicable legislation, Law No. 5651, and, where applicable, the General Data Protection Regulation (“GDPR”).

1. Data Controller

The data controller for personal data processed within the scope of CineMatch is:

Kampbu Kamp ve Doğa Turizmi Teknoloji Limited Şirketi
Contact: info@kampbu.com

For privacy, personal data requests, account deletion, complaints, security, or support matters, you may contact us at info@kampbu.com.

2. About CineMatch

CineMatch is a dating app that helps users match with new people based on criteria such as movie and TV show preferences, profile settings, gender/matching preferences, and distance.

Within the app, users can create profiles, upload photos, specify favorite movies and TV shows, view other users, send likes, match, message, block users, report users, and delete their accounts.

3. Personal Data We Collect

The following categories of data may be processed when you use CineMatch.

3.1. Account and Authentication Data

  • Phone number
  • User ID created by Firebase
  • Account creation date
  • Login/session information
  • Account deletion or account status information
  • Technical identifiers related to device and app installation

Your phone number is used for authentication, account security, and abuse prevention. Your phone number is not shown to other users.

3.2. Profile Data

  • Name or profile name
  • Date of birth
  • Age
  • Gender
  • Genders you want to match with or matching preferences
  • Profile photos
  • Biography
  • Favorite movies and TV shows
  • Preferred movie/TV genres
  • Optional profile information
  • Age range, distance, and similar discovery/matching settings

Your date of birth is not shown to other users. Only your age or age range may be displayed on your profile.

3.3. Dating and Matching Preferences

Because CineMatch is a dating app, information such as gender, matching preferences, romantic preferences, and who users want to match with may be processed.

This information is used to show you relevant profiles, run discovery filters, provide match suggestions, and deliver the core dating experience of the app.

In some cases, this information may be considered special category or sensitive personal data. Such data is processed only to provide the app's dating/matching features, apply user preferences, ensure security, and fulfill legal obligations. This information is not sold for advertising purposes or transferred to third parties for marketing purposes.

3.4. Location and Distance Data

CineMatch may use location, city/region, or approximate distance information to show profiles near you or within your preferred distance range.

When you grant location permission, approximate or precise location information may be obtained from your device. Your precise location is not shown to other users. Other users may only see limited information such as approximate distance, city/region, or similar.

You can disable location permission at any time from your device settings. If you disable location permission, some distance-based features may work in a limited way.

3.5. In-App Interaction Data

  • Likes
  • Passes
  • Matches
  • Match date
  • Unmatch/remove match actions
  • Blocking actions
  • Report actions
  • Behavior on the discovery screen
  • Profile views, paywall views, and similar in-app events

This data is processed to provide the matching experience, prevent abuse, ensure user safety, improve the app, and analyze technical issues.

3.6. Messaging Data

Matched users can message each other within the app.

In active matches, message content is processed to provide the messaging feature and is displayed in the user interface. In cases such as unmatch, conversation deletion, or account deletion, messages may be hidden from the user interface.

As part of our initial release approach, CineMatch does not intend to store message content in long-term general logs or analytics records. However, technical metadata and transaction records related to message sending may be stored for a limited period for security, abuse prevention, legal obligations, and responding to official authority requests.

Message content is not sent to analytics services such as Mixpanel.

3.7. Report, Block, and Moderation Data

Users can report and block other users, profiles, messages, or behavior.

When you create a report, the following information may be processed:

  • Reporting user
  • Reported user
  • Report reason
  • Report description
  • Related match, conversation, or message reference
  • Report date
  • Moderation status
  • Blocking status
  • Security and technical transaction records

Reported users, profiles, photos, messages, or behavior may be reviewed for security and moderation purposes. Report records may be stored for a limited period to prevent abuse, enforce community rules, manage legal processes, and ensure user safety.

3.8. Purchase and Subscription Data

CineMatch may offer premium features, subscriptions, or in-app purchases.

Payment transactions are handled by the Apple App Store or Google Play. CineMatch does not view or store your credit card or debit card information.

Your subscription status, purchase history, product IDs, premium access status, and entitlement information may be managed through RevenueCat.

3.9. Analytics and Technical Data

Technical and analytics data may be processed to understand how the app is used, detect errors, measure performance, and improve the user experience.

The following information may be processed in this context:

  • App launches
  • Screen views
  • Button clicks
  • Paywall views
  • Subscription flow events
  • Error and performance information
  • Device model
  • Operating system
  • App version
  • Platform information
  • Firebase user ID or anonymous/pseudonymous user ID

Analytics events are designed not to include message content, phone number, date of birth, sexual orientation/matching preference, precise location, private profile text, profile photo URLs, or payment card information.

3.10. Traffic, Audit, and Security Logs

CineMatch may maintain certain technical transaction records for security, abuse prevention, account security, technical support, dispute resolution, legal obligations, and responding to official authority requests.

These records may include:

  • User ID or pseudonymous user reference
  • Transaction type
  • Transaction time
  • IP address
  • Port information, if available
  • Device/installation ID
  • Platform and app version
  • Service type
  • Match, message, or report reference IDs
  • Transaction metadata such as account creation, login, message sending, matching, unmatch, blocking, reporting, and account deletion

As a general rule, these logs do not contain message content, private profile text, full phone numbers, date of birth, precise location, or payment card information.

4. Data We Do Not Collect or Process in a Limited Way

CineMatch does not intend to collect the following data:

  • Health data
  • Religion or denomination information
  • Political opinions
  • Race or ethnic origin information
  • Trade union membership
  • Biometric data
  • Payment card information
  • Analytic copies of users' private message content

However, users may share sensitive information in their profiles or messages. We recommend that you do not share such information.

5. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Creating accounts and authenticating users
  • Enforcing the 18+ age requirement
  • Creating profiles and showing your profile to other users
  • Providing match suggestions based on gender, age, distance, and movie/TV preferences
  • Operating like, match, messaging, blocking, and reporting features
  • Creating compatibility scores or profile rankings based on movie/TV preferences
  • Providing location or approximate distance-based discovery experiences
  • Ensuring user safety
  • Preventing fake profiles, harassment, threats, spam, fraud, and other abusive behavior
  • Reviewing reports and enforcing community rules
  • Managing in-app purchases and subscriptions
  • Providing access to premium features
  • Measuring app performance and fixing errors
  • Improving the product experience
  • Fulfilling legal obligations
  • Responding to official authority requests
  • Resolving disputes
  • Maintaining traffic/audit records under Law No. 5651 and related legislation

6. Legal Bases

Your personal data may be processed on the following legal bases, depending on the processing activity:

  • Establishment or performance of a contract
  • Explicit consent
  • Compliance with a legal obligation
  • Establishment, exercise, or protection of a right
  • Legitimate interest
  • Explicit provision in laws
  • Data explicitly made public by the user

Data that may be considered sensitive, such as gender/matching preferences or romantic preferences, is processed to provide the app's dating/matching features and apply user preferences, where necessary with the user's explicit consent and under appropriate legal bases in accordance with applicable legislation.

7. Matching Algorithm and Profile Ranking

CineMatch may use certain automated ranking and recommendation systems to show users more relevant profiles.

The following information may be taken into account in these systems:

  • Gender
  • Matching preferences
  • Age and age range
  • Distance or region
  • Movie and TV show preferences
  • Preferred genres
  • Like/pass behavior
  • Match history
  • User settings
  • Security and moderation signals

These systems are used to create compatibility scores or profile rankings among users. Users decide for themselves who to like, who to match with, and who to message.

8. Profile Visibility

Other users can see the following information about you:

  • Your profile name
  • Your age
  • Your profile photos
  • Your biography
  • Your favorite movie/TV information
  • Shared interests or compatibility indicators
  • Approximate distance or city/region information
  • Other visible profile fields you provide in the app

Other users cannot see the following information about you:

  • Your phone number
  • Your date of birth
  • Your payment information
  • Your account verification information
  • Your traffic/audit/security logs
  • Your report records
  • Your precise location

9. Children's Privacy and 18+ Use

CineMatch is designed exclusively for individuals aged 18 and over.

Based on the date of birth declared during registration, users under 18 may be prevented from using the app. If we learn that a user under 18 has created an account, we may close the relevant account and apply necessary security/moderation measures.

Users under the age of 18 are not permitted to use CineMatch.

10. Third-Party Service Providers

We do not sell your personal data. However, we work with certain third-party service providers for the app to function.

Firebase

Firebase may be used for authentication, database, cloud functions, storage, push notifications, technical infrastructure, security, and debugging processes.

Within the scope of Firebase, user ID, phone verification information, profile data, device token, technical logs, and in-app transaction records may be processed.

Mixpanel

Mixpanel may be used for product analytics, user flow analysis, screen/event tracking, performance measurement, and product improvement.

Mixpanel is not intended to receive message content, phone number, date of birth, sexual orientation/matching preference, precise location, private profile text, profile photos, or payment card information.

RevenueCat

RevenueCat may be used to manage subscription status, verify premium access, track purchase history, and manage entitlements.

RevenueCat does not process your credit card or debit card information; payment transactions are handled by the Apple App Store or Google Play.

Apple App Store and Google Play

In-app purchase and subscription transactions are processed by the Apple App Store or Google Play. Subscription cancellation or management can be done through your relevant store account.

TMDB

TMDB may be used for movie and TV search results, content metadata, and displaying movie/TV preferences. Personal profile information is not intended to be transferred to TMDB; search queries or content IDs may be processed.

11. Data Sharing

Your personal data may be shared only in the following circumstances:

With Other Users

Information you make visible on your profile may be shown to other users as part of the discovery and matching experience.

Your phone number, date of birth, payment information, and technical logs are not shown to other users.

With Service Providers

Necessary information may be shared with service providers such as Firebase, Mixpanel, RevenueCat, Apple, Google, and TMDB only for the operation of the app, security, analytics, subscription management, or technical infrastructure.

With Official Authorities

When lawfully requested by courts, prosecutors, law enforcement, administrative authorities, or authorized public institutions, existing records may be shared within the scope of legal obligations.

For Security and Legal Processes

Necessary information may be shared with authorized persons or advisors to ensure user safety, prevent abuse, protect our rights, respond to legal requests, or resolve disputes.

12. International Data Transfers

The servers of Firebase, Mixpanel, RevenueCat, Apple, Google, TMDB, and our other service providers may be located outside Türkiye. Therefore, your personal data may be processed in or transferred to countries outside Türkiye.

These transfers are carried out within the framework of appropriate security measures, contractual commitments, and other necessary legal mechanisms under applicable KVKK, GDPR, and related legislation.

13. Data Retention Periods

Your personal data is stored for as long as necessary for the purpose of processing.

Our general retention approach is as follows:

  • Account and profile data: While the account is active.
  • Profile photos: While the account is active or while the photo is on your profile.
  • Date of birth and age information: While the account is active for 18+ verification and account security.
  • Gender and matching preferences: While the account is active and for as long as necessary to provide matching features.
  • Location/distance data: For as long as necessary for distance-based features.
  • Like, pass, and match records: While the account is active or for as long as necessary to provide the service.
  • Active message content: For as long as necessary to provide the messaging feature.
  • Message content after unmatch, conversation deletion, or account deletion: May be hidden from the user interface and may not be stored long-term for general purposes.
  • Report, block, and moderation records: For a reasonable period for security, abuse prevention, and dispute resolution.
  • Traffic/audit/security logs: May be stored for at least 1 year, taking into account obligations under Law No. 5651 and related legislation, security, and official authority requests.
  • Purchase and subscription records: For as long as necessary for store, accounting, tax, dispute, and subscription management processes.
  • Analytics data: For a reasonable period for product development and performance analysis.
  • Records related to legal disputes or official authority requests: Until the process is completed or for as long as required by applicable legislation.

Data whose retention period has expired may be deleted, destroyed, or anonymized.

14. Account Deletion

You can delete your account in the app by following these steps:

Profile → Settings → Delete Account

You may also request deletion of your account and related personal data by writing to info@kampbu.com or through our web account deletion page.

After account deletion:

  • Your profile becomes invisible in the app.
  • Your profile photos cannot be viewed by other users.
  • You are no longer shown on the discovery screen.
  • You may be removed from active match and messaging interfaces.
  • Non-essential profile data may be deleted, masked, or anonymized.

However, account deletion does not mean that certain technical logs, transaction records, report records, and traffic/audit records required for security, abuse prevention, review of reports, enforcement of community rules, fulfillment of legal obligations, responding to official authority requests, or dispute resolution will be deleted immediately.

These records may be stored for a limited period with restricted access.

Deleting your account may not automatically cancel a subscription started through the Apple App Store or Google Play. You may need to manage or cancel your active subscription through your App Store or Google Play subscription settings.

15. Message Deletion, Unmatch, and Hiding

If you remove a match, delete a conversation, or delete your account, the relevant content may become invisible in the app interface.

However, technical metadata related to message sending, transaction records, traffic/audit logs, or records linked to a report may be stored for a limited period for security, abuse prevention, legal obligations, and responding to official authority requests.

As a general rule, CineMatch does not store message content in analytics events, traffic logs, or long-term general-purpose logs.

16. Reporting and Blocking

Within CineMatch, you can report users, profiles, messages, or behavior and block users.

Report reasons may include:

  • Fake profile
  • User under 18
  • Harassment or insult
  • Sexual content
  • Sharing private information
  • Hate speech
  • Fraud or asking for money
  • Spam or advertising
  • Threat or violence
  • Other

When you report a user, the relevant report records may be reviewed for security and moderation purposes. User IDs linked to the report, match/conversation references, date/time information, technical logs, and other necessary metadata may be stored.

Users you block may not be able to see you in the app, interact with you, or send you messages.

17. Security

We take technical and administrative measures to protect your personal data.

These measures may include:

  • Authentication with Firebase Authentication
  • Secure API and token controls
  • Firebase Security Rules
  • Firebase Storage access controls
  • Data transmission with HTTPS/TLS
  • Automatic or manual moderation checks for profile photos
  • Reporting and blocking mechanisms
  • Access controls that limit unauthorized access
  • Log and audit records
  • Data minimization to prevent sensitive data from being sent to analytics systems

No system is 100% secure. If you notice a security vulnerability, please contact us at info@kampbu.com.

18. User Rights

Under KVKK and, where applicable, GDPR, you may have the following rights regarding your personal data:

  • Learning whether your personal data is processed
  • Requesting information if it has been processed
  • Learning the purpose of processing and whether it is used in accordance with that purpose
  • Learning the third parties to whom it is transferred domestically or abroad
  • Requesting correction of incomplete or inaccurate data
  • Requesting deletion or destruction of personal data
  • Requesting notification of correction, deletion, or destruction to third parties to whom the data was transferred
  • Objecting to a result against you arising through automated systems
  • Requesting compensation for damage if you suffer harm due to unlawful processing
  • Withdrawing your consent for processing based on explicit consent

To exercise these rights, you may contact us at info@kampbu.com.

Your requests will be answered within the periods prescribed by legislation and no later than 30 days.

19. Cookies and Local Storage

CineMatch is a mobile app and may not use classic web cookies. However, Firebase, Mixpanel, RevenueCat, or the app's own technical infrastructure may store certain local data on your device for session, security, analytics, subscription, and app experience purposes.

This data may be affected in a limited way if you delete the app, reset your device settings, or disable relevant permissions.

20. Push Notifications

CineMatch may send you push notifications for matches, messages, security, account, campaigns, or product updates.

You can disable push notifications from your device settings. Disabling notifications may limit some app experiences.

21. Official Authority Requests

When lawfully requested by courts, prosecutors, law enforcement, administrative authorities, or authorized public institutions, account, traffic/audit, transaction, report, match, or technical records available in our systems may be shared with the relevant authorities.

For data that is not in our systems, has been deleted, or has been anonymized, responses can only be provided within the scope of our existing records.

22. Policy Changes

This Privacy Policy may be updated from time to time.

When significant changes are made to the policy, users may be informed through in-app notification, website update, or similar methods. The most current policy is published at the privacy policy link in the app or on our website.

23. Contact

For privacy, personal data, account deletion, complaints, security, or support requests, you may contact us:

Company
Kampbu Kamp ve Doğa Turizmi Teknoloji Limited Şirketi
App
CineMatch
Email
info@kampbu.com

Your right to lodge a complaint under KVKK is reserved.